Exchange & Returns Policy

Exchanges could be done within 14 days of receiving the order, with paying the exchange shipping fees.

Refunds could be done within 14 days of receiving the order, with paying the refund shipping fees.

For exchange or refunds, kindly follow these steps:

1- Contacts us via:

Call or WhatsApp on 01202062221

2- Provide us with the order number and photo of the received product

Our office hours are 9 am - 5 pm on weekdays. All inquiries will be attended to within one working day.

- In case of money refund, money is refunded when the products arrive at our warehouse in its original condition.